e-Invoice Implementation Services in Malaysia
Comprehensive Solutions for LHDN e-Invoice Compliance & Digital Transformation.
Why Partner with Us
We make business setup and compliance easy, fast, and reliable — giving your company a solid foundation with expert support every step of the way.
Our Services for LHDN e-Invoice Compliance & Digital Transformation
01
Readiness Assessment & Advisory
Objective
- To evaluate your current invoicing ecosystem and provide a tailored roadmap for LHDN compliance.
What We Do
- Conduct in-depth assessment of your current accounting, invoicing, and ERP systems
- Review invoice formats, data fields, workflows, and third-party integrations
- Identify compliance gaps based on LHDN’s technical and operational requirements
- Recommend system upgrades, policy updates, and change management strategies
- Prepare a tailored action plan with timeline, resources, and cost estimates
Benefits
- Clear visibility on your organisation’s e-Invoice readiness
- Reduced risk of non-compliance or disruption to operations
- Strategic alignment with internal IT, finance, and tax functions
02
System Integration & Customisation
Objective
- To integrate e-Invoicing functionality into your existing systems with minimal disruption.
What We Do
- Interface your ERP/accounting software (e.g., SQL, Autocount, SAP, Oracle, Xero) with Peppol-compliant platforms
- Map and configure invoice fields to meet LHDN’s schema (Invoice, Credit Note, Refund, Self-Billed)
- Implement e-Invoice APIs for real-time/batch transmission to MyInvois portal
- Develop connectors for third-party software and document management systems
- Customise workflows, templates, and dashboards based on your business processes
Benefits
- Automated and error-free invoice submissions to LHDN
- Seamless adaptation without overhauling your current systems
- Greater control over data validation and status tracking
03
e-Invoice Solution Deployment
Objective
- To roll out a fully functional and compliant e-Invoice system from start to finish.
What We Do
- Procure and configure e-Invoice solutions (direct or through Access Point providers)
- Facilitate Peppol registration and digital certificate issuance
- Manage pilot testing, UAT (User Acceptance Test), and dry runs
- Activate real-time issuance, validation, and cancellation features
- Establish protocols for B2B, B2C, and cross-border transactions
Benefits
- End-to-end operational readiness before the LHDN deadline
- Enhanced invoice traceability and audit support
- Reduced manual handling, paper usage, and data duplication
04
Training & Change Management
Objective
- To prepare your internal teams for effective use of the e-Invoice system.
What We Do
- Conduct hands-on training for Finance, Sales, Procurement, and IT teams
- Develop SOPs, manuals, and troubleshooting guides
- Set up internal escalation matrix for invoice rejection, dispute handling, and amendments
- Guide internal communication and stakeholder alignment
- Offer workshops on compliance, audit trails, and real-time reporting
Benefits
- Smoother adoption across all departments
- Empowered staff with clear roles and responsibilities
- Reduced reliance on external support for day-to-day operations
05
Support & Maintenance
Objective
- To ensure continuous operation, compliance updates, and technical support.
What We Do
- Provide post-implementation helpdesk (remote or onsite)
- Monitor e-Invoice status and ensure LHDN connection uptime
- Manage upgrades aligned with new government regulations or Peppol changes
- Offer periodic audits and improvement recommendations
- Optional outsourcing of invoice validation, submission, and reporting
Benefits
- Peace of mind with responsive support and proactive monitoring
- Futureproofing your e-Invoice infrastructure
- Reduced long-term IT and finance workload
Strengthen Your Business with Proven Expertise
Frequently Asked Questions
What is e‑Invoice and why is Malaysia moving to digital invoicing?
E‑Invoice is a structured, government‑validated electronic invoice format that is transmitted via IRBM’s MyInvois portal (or Peppol network). Malaysia has mandated e‑Invoicing to improve tax transparency, cut fraud, and streamline business efficiencies.
Who is required to adopt e‑Invoicing, and when?
Implementation is being phased by annual turnover:
- ≥ RM100 M: from 1 Aug 2024
- RM25M–100M: from 1 Jan 2025
- All taxpayers: by 1 Jul 2025
What types of organizations are your services suitable for?
We serve:
- Public‑listed companies & conglomerates
- SMEs & startups
- Accounting & tax firms (white‑label support)
- Exporters/importers and cross‑border entities
- Service providers and manufacturers
What are the stages of your e‑Invoice implementation?
Great CFO offers a four‑phase engagement:
- Readiness Assessment & Advisory – gap analysis, roadmap & compliance strategy
- System Integration & Customisation – connects ERP/accounting to Peppol/MyInvois
- Solution Deployment – procurement, testing, UAT, certificate issuance, go‑live
- Training & Change Management – hands‑on sessions, SOPs, helpdesk support
Which accounting systems do you integrate with?
We support integration with leading platforms such as SQL Accounting, Autocount, SAP, Oracle, Xero, and others to map and relay invoice data seamlessly to the MyInvois/Peppol framework.
How does the process impact existing workflows?
Our tailored integration minimises disruption:
- No need to replace your current ERP/accounting systems
- Automated mapping, submission, validation
- Real‑time/batch transmission and tracking to LHDN and buyers
What benefits will my company gain?
- Full compliance with LHDN requirements before deadlines
- Reduced manual processing and billing errors
- Improved invoice traceability and audit readiness
- Cross‑border support and enhanced digital maturity
What kind of support is offered post‑deployment?
Ongoing support includes:
- Helpdesk (remote or onsite)
- System monitoring & uptime assurance
- Updates aligned with regulatory changes
- Optional validation, submission‑outsourcing & periodic audits
Do you also train our internal teams?
Yes. We deliver hands‑on training for finance, sales, procurement, and IT, along with SOP manuals, escalation workflows, and user guides to ensure full team readiness.
How much does this cost?
We offer Basic and Premium packages (pricing coming soon), tailored based on business size, system complexity, and support level required.
How do I get started?
Simply contact us via phone or email, and we will schedule an initial readiness audit, followed by a tailored implementation plan with timelines and cost estimates.
e-invoice Implementation Packages
Coming Soon
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