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e-Invoice Implementation Services in Malaysia

Comprehensive Solutions for LHDN e-Invoice Compliance & Digital Transformation

Helping Malaysian Businesses Embrace e-Invoicing Seamlessly

The Inland Revenue Board of Malaysia (LHDN) has mandated the nationwide adoption of e-Invoicing starting 1 August 2024 for large taxpayers, with a phased implementation for other businesses. This initiative is part of Malaysia’s broader effort to enhance tax transparency, reduce fraud, and streamline business operations.

We offer end-to-end e-Invoice implementation services that ensure full compliance with LHDN’s MyInvois system and Peppol framework, while integrating seamlessly with your business processes. Whether you’re an SME or a public-listed company, our tailored solutions are designed to reduce risk, increase operational efficiency, and support long-term digitalisation.

01

Readiness Assessment & Advisory

Objective
  • To evaluate your current invoicing ecosystem and provide a tailored roadmap for LHDN compliance.
What We Do
  • Conduct in-depth assessment of your current accounting, invoicing, and ERP systems
  • Review invoice formats, data fields, workflows, and third-party integrations
  • Identify compliance gaps based on LHDN’s technical and operational requirements
  • Recommend system upgrades, policy updates, and change management strategies
  • Prepare a tailored action plan with timeline, resources, and cost estimates
Benefits
  • Clear visibility on your organisation’s e-Invoice readiness
  • Reduced risk of non-compliance or disruption to operations
  • Strategic alignment with internal IT, finance, and tax functions

02

System Integration & Customisation

Objective
  • To integrate e-Invoicing functionality into your existing systems with minimal disruption.
What We Do
  • Interface your ERP/accounting software (e.g., SQL, Autocount, SAP, Oracle, Xero) with Peppol-compliant platforms
  • Map and configure invoice fields to meet LHDN’s schema (Invoice, Credit Note, Refund, Self-Billed)
  • Implement e-Invoice APIs for real-time/batch transmission to MyInvois portal
  • Develop connectors for third-party software and document management systems
  • Customise workflows, templates, and dashboards based on your business processes
Benefits
  • Automated and error-free invoice submissions to LHDN
  • Seamless adaptation without overhauling your current systems
  • Greater control over data validation and status tracking

03

e-Invoice Solution Deployment

Objective
  • To roll out a fully functional and compliant e-Invoice system from start to finish.
What We Do
  • Procure and configure e-Invoice solutions (direct or through Access Point providers)
  • Facilitate Peppol registration and digital certificate issuance
  • Manage pilot testing, UAT (User Acceptance Test), and dry runs
  • Activate real-time issuance, validation, and cancellation features
  • Establish protocols for B2B, B2C, and cross-border transactions
Benefits
  • End-to-end operational readiness before the LHDN deadline
  • Enhanced invoice traceability and audit support
  • Reduced manual handling, paper usage, and data duplication

04

Training & Change Management

Objective
  • To prepare your internal teams for effective use of the e-Invoice system.
What We Do
  • Conduct hands-on training for Finance, Sales, Procurement, and IT teams
  • Develop SOPs, manuals, and troubleshooting guides
  • Set up internal escalation matrix for invoice rejection, dispute handling, and amendments
  • Guide internal communication and stakeholder alignment
  • Offer workshops on compliance, audit trails, and real-time reporting
Benefits
  • Smoother adoption across all departments
  • Empowered staff with clear roles and responsibilities
  • Reduced reliance on external support for day-to-day operations

05

Support & Maintenance

Objective
  • To ensure continuous operation, compliance updates, and technical support.
What We Do
  • Provide post-implementation helpdesk (remote or onsite)
  • Monitor e-Invoice status and ensure LHDN connection uptime
  • Manage upgrades aligned with new government regulations or Peppol changes
  • Offer periodic audits and improvement recommendations
  • Optional outsourcing of invoice validation, submission, and reporting
Benefits
  • Peace of mind with responsive support and proactive monitoring
  • Futureproofing your e-Invoice infrastructure
  • Reduced long-term IT and finance workload

Who Should Engage Us?

Our services are suitable for businesses at all stages of digital maturity:

  • Public-Listed Companies & Conglomerates: Large-scale ERP and compliance integration
  • SMEs & Startups: Quick and cost-effective e-Invoice onboarding
  • Accounting & Tax Firms: White-label implementation for clients
  • Exporters/Importers: Cross-border compliance and foreign buyer support
  • Service Providers & Manufacturers: Custom workflows and client-specific solutions

Why Partner With Us?

  • Multidisciplinary Expertise: Our team includes accountants, tax specialists, ERP consultants, and software developers.
  • Tailored Solutions: We don’t believe in one-size-fits-all. Every business gets a custom approach.
  • Proven Results: We’ve helped numerous companies prepare for digital tax reform with scalable, future-ready systems.
  • Local Knowledge: Deep understanding of LHDN requirements, Peppol standards, and Malaysian regulatory nuances.
LET’S GET STARTED

Future-Proof Your Business Today

The LHDN e-Invoice mandate isn’t just a compliance exercise — it’s an opportunity to modernise and streamline your business. Whether you’re preparing early or rushing to meet the deadline, our team is ready to help.

Book a free consultation or speak to our implementation team today.